Networks and Internet

New establishment or other service

This service includes carrying out a new establishment or providing another service based on site requirements, after inspecting the location and determining needs.

New establishment or other service
From the app

Service information & conditions

Can the technician provide spare parts? Do I have the right to request an invoice for parts?

Yes, the technician can provide the required spare parts after the customer's approval,
The customer has the right to request and review the spare parts invoice after the service has been performed.

Is there a guarantee on the service? What is the duration of the guarantee and the conditions for benefiting from it?

Yes, the Njik app provides a 30-day guarantee on the services implemented through the app, and to benefit from the guarantee, the payment must be made electronically through the app and comply with the approved warranty terms and policy.

How to order from the app

  1. Install the Njik app on your phone.
  2. Open the “Network and Internet Services” category and pick “New establishment or other service”.
  3. Set the location, add details, then submit the order.
  4. Track technician acceptance and order status inside the app.